Help your users in their own language

Managing documentation, FAQs, or knowledge bases? Language barriers shouldn't get in the way! Translate your resources to help users in their language and reduce support tickets.

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Translate your docs & help center

Simpler multilingual docs management

No more juggling translation tasks in separate tools! Everything stays organized in one dashboard with automatic notifications when translations are ready for review.

Helpful resources and less support tickets

Self-service support in multiple languages means fewer tickets and happier users worldwide. Reduce support costs while improving user satisfaction!

Consistent terminology across languages

Ensure that all key terms and feature names are consistently translated with a glossary. Your support materials speak with one unified voice in every language.

Efficient translation workflows

Machine translation for quick iterations, AI for balanced results, and professional human translators for top quality. Find the right balance of speed and accuracy within your budget.

Docs & help desk platform support

Upload your Markdown files, integrate with your CMS or connect with your Intercom or Zendesk account.

Keep your help content current across all languages without manual copy-pasting!

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Features for easier help and docs localization

Ready to support users globally?

Provide exceptional multilingual docs & resources

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Multilingual docs don’t have to be a headache

Stop maintaining separate documentation for each language and dealing with translations that are out of sync!

Connect your documentation platform to Localazy and focus on creating helpful content instead of managing translation maintenance.

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Choose your docs translation approach

Start fast with machine translation or Localazy AI to get quick translations of your docs, help articles or FAQs in different languages.

Invite your team to collaborate or order professional human translators when you need human attention to quality.

Mix and match approaches based on your requirements, market preference or user feedback.

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Frequently Asked Questions

The upload of translated entries to Intercom fails unexpectedly, what can I do?

Check if your localized entries containing HTML markup don’t contain unsupported HTML, as documented in the official Intercom docs.

You can find the list of unsupported HTML in the article here.

Last updated: 27/08/2024

How can I prevent importing empty translation keys from Intercom to Localazy?

In the Settings Tab, you can prevent the import of empty translation keys from Intercom to Localazy. This ensures that only relevant translations are imported.

Last updated: 30/09/2024

Why might Intercom languages fail to be detected by Localazy?

Due to limitations of the Intercom API, Localazy can only detect languages that have at least one draft article created in Intercom. To ensure your languages are detected:

Create at least one article draft for each language you want to translate
The draft can be empty - you don’t need to add any content yet
Once the draft exists, Localazy will be able to detect and work with that language

Make sure you’ve set up these draft articles in your Intercom account before connecting to Localazy.

Last updated: 22/01/2026

How do I set up Intercom Localization with Localazy?

Install the Intercom Integration:

Navigate to your project and click on the “Integrations” tab.
Look for the Intercom integration and click “Install.”
Follow the prompts to authorize Localazy to access your Intercom account.

Connect Your Intercom Account:

Once the integration is installed, go to the “Settings” tab.
Under “Intercom Settings,” click “Connect Account.”
You’ll be redirected to Intercom. Log in if prompted.
Grant the necessary permissions to Localazy.
After successful authentication, your Intercom account will be connected.

Detect Intercom Languages:

Return to the “Overview” tab.
Click the “Detect Intercom Languages” button.
Localazy will scan your Intercom content and detect available languages.
If any languages are missing, ensure you have content in those languages within your Intercom account.