Q: What is your refund policy?

<p>We do not offer refunds. Please read <a href="/terms-and-conditions">Terms &amp; Conditions</a> of Localazy before purchase.</p>

Question 1

Is the app source code uploaded to Localazy?

Accepted Answer

Worried about your source code? Don’t be. All your source code remains only on your machine. The only thing uploaded to Localazy are the strings to be translated.

Question 2

Do I have to integrate Localazy Android Library?

Accepted Answer

Localazy Android Library is optional. It brings your app a lot of benefits, but we also understand that maybe you are not happy to integrate 3rd party libraries into your app.

Hence, you can just use our CLI without Localazy Android library.

Question 3

The changes made on Localazy are not applied to my app?

Accepted Answer

It may take up to 15-30 minutes to publish changes and replicate them to all our servers. Also, be sure to clean your project as we use intensive caching to speed up building your app and reduce the data transfers for the end-users.

Question 4

How much Localazy plugin has hold on application code?

Accepted Answer

The plugin indeed changes the bytecode of your app in several places. It looks for certain patterns to identify where the changes are needed. However, it never sends your source code nor the bytecode to anywhere and all changes are made strictly to inject the OTA feature.

Honestly, any plugin you add to your project can access your source code, resources and bytecode and our plugin is no different from Firebase or Google Services in term how it changes your bytecode.

We are ready to sign a contract binding us to not send your source code, resources or bytecode anywhere and inject only code strictly needed for OTA features.

The second option is to use our CLI, but you will lose the comfort of the automatic resolution of your project structure and OTA updates.

Question 5

How to translate JSON files?

Accepted Answer

You can translate JSON files with the assitance of machine translation engines (such as Google Translator) and copy-pasting the results into your text editor. But this process is time-consuming and inefficient.

The easiest way on how to translate JSON file is to use an online service, such as Localazy. This way, you can translate multilingual JSON files, JSON5 files or HJSON files and seamlessly integrate translation management system into your workflow. To translate JSON files using the Localazy interface, sign up for free and create a new translation project. Once you upload your JSON file add a new language and start translating! You can even pre-translate the whole JSON file by applying machine translations in bulk.

Localazy is a state-of-the-art translation management platform and localization suite to help you translate your JSON files effectively. Learn more in the Getting Started Guide.

Question 6

Is it possible to download the files to their original locations, with the updated translations. Is it possible?

Accepted Answer

Yes, translations are downloaded to their original locations.

Question 7

How source phrase quota works

Accepted Answer

Phrases limit works over all of the apps under your account. You can increase the limit with a one-time payment and increase your limit forever. You will be informed in advance when you are close to the limit.

Question 8

What is the maximum possible length of translation text?

Accepted Answer

There is no hard limit at the moment, but it’s recommended to keep the size of each individual item under 4kB. This corresponds to 4,000 characters encoded as UTF-8 and 2,000 characters encoded as UTF-16. Uploading longer texts won’t yield any errors, but might get refused by some external translation engines integrated in Localazy.

Question 9

How to cancel my Localazy account

Accepted Answer

To cancel the Localazy account, kindly log in and contact us via Intercom. Eventually, send an email with the subject: ACCOUNT [registration email] CANCELLATION REQUEST to team@localazy.com

Question 10

What is your refund policy?

Accepted Answer

We do not offer refunds. Please read Terms & Conditions of Localazy before purchase.